Read a letter and find your next step

Five checks before responding

Verify the sender and contact details on its official site; do not rely on suspicious message links.

Identify the requested action: provide a document, attend an appointment or answer a question.

Separate the issue date from the response deadline and confirm the time zone when relevant.

List the documents exactly as requested and ask which copy format is accepted if unspecified.

Check the official response channel and keep a submission receipt or reference number.

Legal notices and appeal deadlines need a full professional review; do not infer an unstated deadline.